Visual Connections Partners with Deep Labs on HHS-PSC IAAI Award

August 20, 2019

Visual Connections, LLC (VC) has secured an unrestricted, prime award as a SDVOSB, HUBZone Small Business for the Department of Health and Human Services (HHS), Program Support Centers’(PSC), Intelligent Automation/Artificial Intelligence IDIQ (IAAI).This award enables VC and its partners to compete for Requests for Task Order Proposals (RFTOPs) issued via this innovative IAAI contract vehicle providing solutions, services and products.

VC assembled a strategic team of partners comprised of “technology partners” and “service partners” to facilitate robust offerings for this contract.  A key technology partner for this contract is Deep Labs, Inc. (Deep Labs), a unique persona-based artificial intelligence company yielding intelligent predictive decisions for its clients.  Via a VC prime contract, VC and Deep Labs have previously partnered to conceive, develop and implement a successful artificial intelligence pilot for the Centers for Medicare and Medicaid Services (CMS), Center for Program Integrity (CPI) department utilizing deep visioning and learning techniques and tools for CMS’s Medicare Part D program, which covers prescriptions for over 39 million beneficiaries.  This pilot was designed to discover potentially fraudulent activity before it occurs related to Excluded Providers (EP) to help reduce and minimize the “pay-and-chase path of recovery of funds” and to enhance CMS’s ability to proactively identify and investigate potential fraud.

As a multiple-award, government-wide IDIQ contract vehicle, it enables HHS, PSC, and all HHS operating divisions, as well as other government agencies, to rapidly obtain innovative Intelligent Automation/Artificial Intelligence (IAAI) solutions, services, and products from both large and small businesses.  Currently, this IAAI IDIQ vehicle has a value of $49M with a five-year period of performance. 

This IAAI contract vehicle expands upon and enhances VC’s existing IAAI past performance and the value we have created and delivered in support of our CMS clients on related prime and subcontracts where we have delivered IAAI solutions using such tools and approaches as Machine Learning (ML), Natural Language Processing (NLP), Deep Decisioning, and Robotic Process Automation (RPA).  These successes form the foundation for enabling VC to bring our IAAI expertise to bear for the benefit of other HHS operating divisions and other government agencies.

The goals of this IAAI IDIQ contract, as referenced by HHS PSC, are to support public sector transformation by automation and innovation, particularly with IAAI technologies, to facilitate shifts from “Low Value” to “High Value” tasks according to OMB M-18-23. Further, as referenced in OMB M-17-22 memo and outlined in PSC’s solicitation “the ultimate goal is to establish and implement solutions that “create a lean, accountable and more efficient government that works for the American people.

PSC believes that IAAI solutions will be doing everything from reducing backlog and cutting costs to performing functions such as predicting fraudulent transactions and identifying critical suspects via facial recognition. PSC wanted to establish a contract vehicle that enables the procurement and adoption of innovative technical solutions across the full spectrum of technology types for HHS or other agencies.

PSC is the largest multi-function shared service provider to the federal government. Hosted by the HHS, PSC provides services to help its customer achieve mission-critical results. As a shared service provider, PSC’s focus is on delivering mission support functions better, faster and more efficiently. As a result, it is well-positioned to procure technological solutions that generate efficiencies and cost savings across HHS and throughout the Federal Government.